China's unmanned smart hotels enable clients to do everything without human assistance
Chinese e-commerce giant Alibaba Group opened FlyZoo Hotel in Hangzhou, Zhejiang Province in November 2018, an example of unmanned smart hotels where guests can book a room and do check in online using facial recognition, turn out the lights, draw the curtains or adjust the air conditioner, all without human assistance. The new services are possible thanks to robots equipped with artificial intelligence.